Privacy and Cookie Policy
At Abacus Medicine Pharma Services, we take your privacy and the security of your information very seriously. This privacy policy is designed to help you understand how Abacus Medicine Pharma Services collects and uses your personal information and applies to the following categories:
1. Communication
2. Recruitment
3. Pharmacovigilance
4. Cookies
5. Your rights
Last updated: 2023, October
1. Communication
This section of our privacy policy is designed to help you understand how Abacus Medicine Pharma Services collects and uses your personal information when you communicate with us.
When you communicate with Abacus Medicine Pharma Services, we will process the following information:
- Name, Email address, Telephone no., Job title.
- Information you provide us with.
- Content of your messages.
Your personal information will be used for the purpose of general business communication. Abacus Medicine Pharma Services bases its processing of your personal information on the General Data Protection Regulation´s Article 6(1)(f) and our legitimate interest in communicating and trading with our business partners.
Your personal information will be shared with our service providers and data processors in order to make use of their services. All data processors are bound by our instructions and will only process your personal information in accordance with this policy.
Your personal information may also be shared with external advisors as part of our internal review procedures to address our compliance with various legal obligations. All external advisors are bound by confidentiality agreements to protect your personal information.
Your personal information will be stored as long as the information is needed in the course of business. Any sensitive information will be stored until we have sufficiently responded to your enquiry.
2. Recruitment
This section of our privacy policy is designed to help you understand how your personal information is processed when you apply for a job at Abacus Medicine Pharma Services.
During the recruitment process at Abacus Medicine Pharma Services, we will collect and store the following information about you:
- Name, Address, Telephone no., Email address.
- Job application, supporting documents and information you submit to us during the recruitment process.
Our purpose of processing your personal information is to assess your suitability for the job you have applied for.
We process your information on the basis of the General Data Protection Regulation´s Article 6(1)(b), which relates to the processing necessary to perform a contract or to take steps at your request, before entering a contract.
Your personal information will be shared with our service providers and data processors in order to make use of their services. All data processors are bound by our instructions and will only process your personal information in accordance with this policy.
Your personal information may also be shared with external advisors as part of our internal review procedures to address our compliance with various legal obligations. All external advisors are bound by confidentiality agreements to protect your personal information.
All data related to rejected candidates will be deleted at the end of the recruitment process.
If you are employed, we will store your job application in accordance with our Human Resource Privacy Policy.
3. Pharmacovigilance
This section of our privacy policy is designed to help you understand how Abacus Medicine Pharma Services will handle your personal information when you make a report related to adverse events or other activities related to pharmacovigilance (“Pharmacovigilance reports”).
When making a Pharmacovigilance report, Abacus Medicine Pharma Services will collect the information necessary to fulfil our obligation related to pharmacovigilance, this may include:
- Patient initials, gender and date of birth
- Description of adverse reaction
- Contact details of the reporter
Abacus Medicine Pharma Services processes your personal data in accordance with the General Data Protection Regulation (GDPR). Your personal information will be used for the following purposes:
- To comply with our legal obligation to collect Pharmacovigilance reports in accordance with GDPR Article 6(1)(c),
- Detecting and preventing adverse effect or any other medicine related problem necessary for reasons of public health in accordance with GDPR Article 9(2)(i), and
- Transmission of information to manufacturers based on your consent in accordance with GDPR Article 6(1)(a).
Pharmacovigilance reports are kept as long as the product is authorised and for at least 10 years after the marketing authorisation has ceased to exist.
Abacus Medicine Pharma Services may be legally obligated to share your personal information with independent data controllers, such as:
- Public health authorities.
- The product’s marketing authorisation holder or manufacturer.
Your personal information will be shared with our service providers and data processors in order to make use of their services. All data processors are bound by our instructions and will only process your personal information in accordance with this policy.
Your personal information may also be shared with external advisors as part of our internal review procedures to address our compliance with various legal obligations. All external advisors are bound by appropriate confidentiality agreements to protect your personal information.
The cookies used
4. Cookies
This section of our privacy policy is designed to help you understand how Abacus Medicine A/S uses cookies on this website.
When you visit Abacus Medicine´s website, cookies are stored on your device, according to your given preferences. Cookies are small text files that are stored locally on your device and make it possible to collect data about the use of our website. The use of cookies may involve the collection of your personal data, such as your IP address. Our website uses the web analysis service “Matomo Analytics” to analyse the use of our website. By using the statistics obtained through the service, we can provide a better browsing experience and improve your experience when visiting our website.
We use cookies to collect and process information about you for the following purposes:
- To support the website’s functionality in order to provide you with a better user experience.
- To perform statistical analyses of your use of the website in order to improve your and other visitor’s user experience.
- To show you targeted marketing, in accordance with your preferences.
The legal basis for the use of cookies is GDPR Article 6(1)(a) and the consent you provide us with.
The cookies categorised as strictly necessary help provide you with services and features available through our website and remember whether you have given a consent or not. These cookies are essential for the functioning of the website and do not require your consent. This processing is therefore based on GDPR Article 6 (1)(f), and our legitimate interest in providing you with a good browsing experience, while limiting the processing of your personal data.
You can at any time change or withdraw your consent on our website by clicking on the cookie symbol at the bottom left of the page. However, if you do not consent, please be aware that this may affect some of the functions and services on the website.
It is possible to prevent the use of cookie tracking by activating the opt-out plug in, known as a “Do not track”-function, in your browser settings. In this case, an opt-out cookie is stored on your browser that prevents cookies from being installed on your device. If you delete your cookies, the opt-out cookie will also be deleted and must therefore be reactivated when you revisit the website.
With your consent, you accept that personal data on this website may be obtained, published or shared by our Data Processors; Matomo Analytics (Data Processor Privacy Policy), Leadfeeder (Data Processor Privacy Policy) and Mouseflow (Data Processor Privacy Policy).
Matomo is a company based in New Zealand with an EU representative in Germany. All data processed and stored by Matomo is stored on servers in Europe, and no data will be transferred to third countries. New Zealand is considered by the EU Commission to have an adequate level of data protection in accordance with GDPR Article 45.
Data collected by Leadfeeder and Mouseflow may be stored and processed outside the EU/EEA area, namely in the United States. The legal basis for such international transfers is GDPR Article 46(2)(c) and the European Commission’s Standard Contractual Clauses 2021/914/EU, in order to provide you with an equivalent protection for your rights and freedoms.
Strictly necessary
Strictly necessary cookies help make a website navigable by activating basic functions such as page navigation and access to secure website areas. Without these cookies, the website would not be able to work properly. These cookies have a legitimate purpose and are not optional.
Data Processor | Cookie name | Expiration | Purpose |
|---|---|---|---|
Cookie Information
| CookieInformationConsent | 1 year | Supports the website´s technical functions. |
PHP | PHPSESSID | Session expires when browser is closed. | Third-party cookie. Required for the website to perform properly. |
Functional
Functional cookies make it possible to save information that changes the way the website appears or acts, for instance, your preferred language or region. These cookies are optional and require your consent.
Data Processor | Cookie name | Expiration | Purpose |
|---|---|---|---|
There are currently no functional cookies on the website. |
Statistical
Statistical cookies help the website owner understand how visitors interact with the website by collecting and reporting information. These cookies are optional and require your consent.
Data Processor | Cookie name | Expiration | Purpose |
|---|---|---|---|
Google Analytics
| _gid | A day | Collects information about the users, how they accessed the website and their activity on the website, for instance an IP-address, for analytics and reporting purposes. |
Google Analytics
| _ga | 2 years | Collects information about the users in order to distinguish between visitors to the website. |
Google Analytics
| _gat _gtag | A few seconds | Collects information about the users and their activity on the website, for instance an IP-address, for analytics and reporting purposes. |
Matomo | _pk_id | 13 months | Used to store a few details about the user such as the unique ID to recognize returning visitors. |
Matomo | _pk_ses | 30 minutes | Short lived cookie used to temporarily store data for the visit, such as a unique session ID. The cookie tracks the time of the visit for the user, time of the previous visit for the user, and number of visits for the user. |
Mouseflow | mf_[website-id] | Session | A cookie for identifying the current session on a website. The cookie contains information about the current session but does not contain any information that can identify the visitor. This cookie is deleted when the session ends, meaning when the user leaves the website.
The use of Mouseflow may include the use of heatmaps and session recordings, which track interactions like clicks, mouse movements, scrolls, form interaction and page changes. These interactions can afterwards be replayed in a video or visualized in a heatmap in order to find out what visitors are really looking for and how they get there. |
Mouseflow | mf_user | 90 days | A cookie for checking if the user is new or returning. This cookie establishes whether the user is a returning or first-time visitor. This is done simply by a yes/no toggle and no further information about the user is stored. |
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and interesting to the individual user and thus more valuable for publishers and third-party advertisers. These cookies are optional and require your consent.
Data Processor | Cookie name | Expiration | Purpose |
|---|---|---|---|
Leadfeeder | _lfa | 2 years | The cookie registers data such as IP-addresses, owner of the IP address, time spent on the website and page requests for the visit, and stores and tracks audience reach. |
| _gcl_au | 3 months | Used by Google for experimenting with advertisement efficiency across websites using their services. |
Google Marketing Platform doubleclick.net | test_cookie | 15 minutes | Third-party cookie. Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the user across different channels and devices. |
Google Marketing Platform doubleclick.net | IDE | 1 year | Third-party cookie. Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the user across different channels and devices. |
5. Your rights
Under the General Data Protection Regulation, you have rights as an individual which you can exercise in relation to the information, we hold about you. This includes the right to:
- Get access to the information we process,
- Rectification of inaccurate or incorrect information about you,
- Deletion of your personal information (in certain circumstances),
- Restrict our processing of your personal information (in certain circumstances),
- Object to our processing of your personal information, and
- Have your personal information provided to you in a machine-readable format.
If you wish to invoke any of these rights, please send your request to: amps-privacy@abacusmedicine.com
You can read more about these rights at the Information Commissioner’s Office’s webpage or at the European Commission webpage.
6. Complaint
If you have any complaints regarding Abacus Medicine Pharma Services’ processing of your personal information, you can file an official complaint with the Information Commissioner’s Office.
7. Contact
Abacus Medicine Pharma Services Ltd. acts as the data controller for the information we collect.
If you have any questions about how we process your personal information that has not been answered in the above sections, please contact us at:
Abacus Medicine Pharma Services Ltd.
Abbey House
282 Farnborough Road
Farnborough, GU14 7NA
United Kingdom
Telephone: + 44 20 3630 1688
Email: amps-customerservices@abacusmedicine.com
For requests regarding your personal data, please contact amps-privacy@abacusmedicine.com